Sadly, the culprit of the problem is not clear yet, so it has been difficult for the IT specialists to figure it out. It doesn’t matter how many different accounts are signed using the affected device, none of them are loaded. When the system boots up, the user and password prompt do not appear, so there’s no way to access the desktop.
Recently, few people reported a new problem related to the Windows login screen. In those cases, the log-in screen simply gets stuck with the boot loop, or the entered user and password are not identified. That’s an old problem that has been encountered by thousands of Windows users. To repair damaged system, you have to purchase the licensed version of Reimage Reimage.Ĭountless users reported that they are not able to log into the Windows OS, or that they need to restart the system multiple times for the missing User and Password Prompt to go away.
